Privacy Policy

We take your privacy seriously. This policy explains what personal information we collect, how we use it, and how we keep it safe—all in simple terms.

1. What Personal Info Do We Collect?

We only gather info you share with us, or that’s needed to make your shopping experience work. This includes:

Contact details: Name, email address, phone number, shipping/billing address (when you place an order).

Account info: Username, password (encrypted—we can’t see your actual password).

Shopping details: Items you buy, order history, wishlist items (to track your orders and preferences).

Device/browsing info: IP address, browser type, pages you visit on our site (to improve our site and stop fraud).

2. How Do We Use Your Info?

We never sell your personal info to third parties. We use it for:

Processing and delivering your orders (e.g., sending your package to your address, updating you on order status).

Creating and managing your account (so you can log in, view order history).

Sending important updates (e.g., shipping confirmations, refund notices—we won’t spam you).

Improving our site and service (e.g., fixing issues, adding features you might like).

Preventing fraud (to keep your account and our store safe).

3. Who Do We Share Your Info With?

We only share your info with trusted partners who help us serve you—and they can’t use it for other purposes:

Shipping carriers: (e.g., USPS, DHL) Need your address to deliver your order.

Payment processors: (e.g., Visa, Mastercard) Need basic order/contact info to process payments securely.

Legal authorities: Only if required by law (e.g., to comply with a court order or stop illegal activity).

4. How Do We Keep Your Info Safe?

We use security measures to protect your data from unauthorized access:

Encryption for sensitive info (like credit card details—scrambled so no one else can read it).

Secure servers (we use trusted providers to store your data).

Limited access (only team members who need your info to do their jobs can see it).

5. What Rights Do You Have?

You’re in control of your info. You can:

View or update your info: Log into your account to edit your name, address, or email.

Delete your account: Contact us at support@jivechrono.com, and we’ll help you delete your account (we’ll keep order history for legal purposes, but we’ll stop using your other info).

Opt out of non-essential emails: Click the “unsubscribe” link at the bottom of our marketing emails (we’ll still send order-related emails—they’re necessary).

6. Consent (Your Agreement)

By using our website, creating an account, or placing an order, you consent to us collecting, using, and sharing your personal info as outlined in this Privacy Policy.

You can withdraw your consent at any time (e.g., if you no longer want us to use your info for marketing). To do this, contact us at support@jivechrono.com or update your account settings (for email preferences).

If you don’t agree with this policy, please don’t use our website or share your personal info with us.

7. Cookies (Small Site Files)

Our site uses cookies—tiny files stored on your device—to make your visit smoother. They help:

Remember your login (so you don’t have to sign in every time).

Track your shopping cart (so items don’t disappear when you leave the site).

Show you relevant recommendations.

You can turn off cookies in your browser settings, but some site features (like saving your cart) might not work as well.

8. Changes to This Policy

We might update this policy sometimes (e.g., if laws change). We’ll post the new version on our site, and if big changes happen, we’ll email you (if you have an account).